In the course of providing a service to you as an individual or corporate client, FBNQuest Merchant Bank (“FBNQuest Merchant Bank”) may obtain personal information about you. Obtaining this information is important to our ability to deliver the highest level of service to you, but we are also committed to safeguarding the privacy of your information at all times. 

This policy describes FBNQuest Merchant Bank’s treatment of your personal information submitted through this website, the purposes for which we use the information, and the circumstances in which we may share the information.  For the purposes of this policy, FBNQuest Merchant Bank refers to the FBNQuest Merchant Bank Group which consists of FBNQuest Merchant Bank and all of its subsidiaries. 

This Privacy Policy should be read in conjunction with the Terms of Use of the website. 

Collection of Information

When you complete and submit any form or application on our website, your personal information becomes available to us. 

How we use the Information

FBNQuest Merchant Bank collects personal information in order to facilitate and manage our relationship with you, contact you for the purpose of informing you about new services or products, provide you with information concerning products, services and opportunities offered by the FBNQuest Merchant Bank Group.

We do not sell or market your personal information or personalized data to third parties.  

When we will disclose your Information 

FBNQuest Merchant Bank will not disclose your personal information to anyone outside the FBNQuest Merchant Bank Group without your permission unless:

  • We are compelled to do so by law, regulatory authority or a court order
  • It is in the public interest to do so
  • It is necessary to protect our rights and interests 

How we Protect your Privacy

All of your personal information is stored in a secure environment, where electronic and procedural safeguards have been put in place to mitigate against loss, misuse, damage or unauthorized access.  We also limit access to your personal information to authorized employees. 

Amendments to Privacy Policy

We reserve the right to amend this Privacy Policy from time to time and at any time to reflect changes to our practices concerning the use of your personal information.  All amendments to this Privacy Policy will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this Policy.