Feedback & Complaints Management

We value your feedback and seek to resolve any issues you may have in the course of your business with us. Let us know your experience with us and how we can improve our services at FBNQuest Merchant Bank Group.

We Want to Hear From You

Let us know your concerns and give us the opportunity to put matters right for you and improve our service to all our clients.

Please fill the form below with your comments, complaints or questions and you will receive a response within 24hours.

You can also contact us indirectly using the contact details at the bottom of this form, by email or by telephone.

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By providing your contact details, you consent to the collection and processing of your personal data in line with our Privacy Policy and agree to the Terms and Conditions

*You can also make disclosures via our dedicated email address ccu@fbnquestmb.com , customercare@fbnquestmb.com or +234 708 062 6000-4. +234 708 062 6000, +234 708 065 3190-4.

Complaints Policy

Connect With a Relationship Manager

Looking to invest, fund your venture, or get advice on wealth preservation? Our world-class team will partner with you to fully understand your requirements and create a customised solution for your brighter future.

Feedback & Complaints Management

We Want to Hear From You

Complaints Policy

Connect With a Relationship Manager

Looking to invest, fund your venture, or get advice on wealth preservation? Our world-class team will partner with you to fully understand your requirements and create a customised solution for your brighter future.

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